TERMS OF SERVICE
Effective Date: September 26, 2026
Last Updated: September 26, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and The Hollow Deck LLC (“The Hollow Deck,” “we,” “us,” or “our”) governing your access to and use of thehollowdeck.com, related webpages, forms, surveys, payment pages, registrations, digital services, and any other online service that links to these Terms (collectively, the “Services”).
Please read these Terms carefully.
By accessing or using the Services, submitting information through the Services, registering for an offering, or completing a transaction through the Services, you agree to these Terms.
If you do not agree to these Terms, do not use the Services.
1. ABOUT THE HOLLOW DECK
The Hollow Deck LLC is developing a membership-supported co-hobby space intended to provide opportunities for hobbies, play, learning, social interaction, events, workshops, and community programming.
The Hollow Deck is currently an evolving business concept. Information appearing on the Services concerning a potential physical location, opening date, membership structure, amenities, programming, products, pricing, operating hours, staffing, financing, development schedule, or other future offering may describe plans, proposals, estimates, or concepts that are subject to change.
Nothing on the Services constitutes a guarantee that a particular location, feature, program, membership structure, event, or other offering will become available.
2. ELIGIBILITY
You may use the general informational portions of the Services subject to these Terms.
You must be at least 13 years old to independently submit personal information through the Services unless otherwise expressly permitted.
If you are under the age of majority where you live, you may use transaction, registration, membership, or purchasing features only with the involvement and permission of a parent or legal guardian where required.
Certain future programs may be designed for children or teenagers and may require registration, consent, or participation by a parent or legal guardian.
3. CHANGES TO THESE TERMS
We may modify these Terms from time to time.
When changes are made, we will revise the “Last Updated” date.
Material changes may be communicated through the website, email, or another reasonable method when appropriate or legally required.
The version of the Terms in effect when a transaction is completed will generally govern that transaction unless otherwise stated.
Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those Terms to the extent permitted by law.
4. PERMITTED USE OF THE SERVICES
You may use the Services only for lawful purposes and in accordance with these Terms.
You agree not to:
violate any applicable law or regulation;
use the Services for fraudulent or deceptive purposes;
interfere with the operation or security of the Services;
attempt to gain unauthorized access to any system, account, server, database, or network;
introduce malicious code, viruses, malware, or harmful technology;
scrape, crawl, harvest, or systematically extract website content or data without written permission, except through ordinary search-engine indexing;
circumvent security or access controls;
impersonate another person or entity;
submit false or misleading information;
use another person's payment information without authorization;
interfere with another person's use of the Services;
engage in conduct that infringes intellectual-property, privacy, publicity, or other legal rights;
use the Services to harass, threaten, defame, discriminate against, or harm another person;
use the Services for unsolicited commercial communications;
reproduce or commercially exploit substantial portions of the Services without permission; or
assist another person in engaging in prohibited conduct.
We may suspend or restrict access to the Services if we reasonably believe these Terms have been violated.
5. INTELLECTUAL PROPERTY
The Services and their content, including without limitation:
The Hollow Deck name;
logos;
trademarks;
branding;
graphics;
illustrations;
photographs;
text;
layouts;
designs;
videos;
audio;
website copy;
concepts expressed through proprietary creative materials;
downloadable materials; and
other original content
are owned by or licensed to The Hollow Deck and are protected by applicable copyright, trademark, trade dress, and other intellectual-property laws.
Except as expressly permitted by law or by us in writing, you may not copy, reproduce, publish, distribute, display, modify, create derivative works from, sell, license, commercially exploit, or otherwise use protected content from the Services.
You may access and display the Services for personal, non-commercial use.
No rights are granted by implication.
6. TRADEMARKS
“The Hollow Deck,” The Hollow Deck logos, taglines, visual identity, and related marks may be trademarks or service marks of The Hollow Deck LLC.
You may not use our trademarks in a manner that falsely suggests sponsorship, affiliation, endorsement, or approval by The Hollow Deck.
References to third-party products, companies, games, trademarks, or brands belong to their respective owners and do not necessarily indicate sponsorship or affiliation.
7. USER SUBMISSIONS, SURVEYS, AND FEEDBACK
The Services may allow you to submit surveys, ideas, comments, suggestions, testimonials, responses, photographs, reviews, messages, or other content (“User Submissions”).
You retain ownership of intellectual-property rights you already possess in your User Submissions.
By voluntarily providing a User Submission to us, you grant The Hollow Deck a worldwide, non-exclusive, royalty-free license to use, reproduce, analyze, adapt, summarize, and internally distribute that submission for purposes reasonably related to operating, evaluating, developing, promoting, and improving The Hollow Deck.
We will not publicly attribute a private survey response or private communication to you without permission unless otherwise disclosed when the information is submitted.
Feedback, suggestions, concepts, feature requests, or ideas voluntarily provided to us may be used by The Hollow Deck without obligation to compensate you.
Do not submit information or materials that you do not have the right to provide.
8. INTEREST REGISTRATIONS AND SURVEYS
The Services may permit visitors to register their interest in The Hollow Deck, participate in market research, complete surveys, join waiting lists, or indicate possible interest in future memberships or programming.
Unless expressly stated otherwise:
an interest registration is not a reservation;
an interest registration does not create a membership;
a survey response does not obligate you to become a customer;
a response does not obligate The Hollow Deck to offer a particular product or service;
participation does not guarantee priority access;
participation does not establish a contractual relationship beyond these Terms; and
participation does not create an ownership, equity, debt, or investment interest in The Hollow Deck.
We may use aggregated or de-identified survey and interest-registration information for market research, business planning, financing, presentations, development activities, marketing, and other legitimate business purposes.
9. EMAIL COMMUNICATIONS
By signing up to receive updates, you consent to receiving communications from The Hollow Deck at the contact information you provide, subject to applicable law.
You may unsubscribe from promotional email communications at any time through the unsubscribe mechanism included in the communication.
Unsubscribing from marketing does not prevent us from sending transactional, administrative, legal, event-related, or customer-service communications when appropriate.
10. PAYMENTS, SUPPORT CONTRIBUTIONS, AND TRANSACTIONS
The Services may allow users to make payments, purchases, reservations, supporter contributions, or other transactions.
Payment processing may be provided by third parties such as Square, Squarespace, Stripe, PayPal, or another payment processor.
You agree to provide accurate, current, and complete payment information and represent that you are authorized to use the payment method provided.
Support Payments to a For-Profit Business
Unless expressly stated otherwise in writing, The Hollow Deck LLC is a for-profit business.
Any payment described on the Services using words such as “support,” “contribution,” “donation,” “help us build,” or similar language:
is not a charitable contribution to a nonprofit organization;
is generally not tax deductible as a charitable donation;
does not purchase equity or ownership in The Hollow Deck;
is not a loan to The Hollow Deck;
is not a security or investment;
does not entitle the contributor to profits, dividends, repayment, interest, voting rights, or an ownership interest; and
does not guarantee that The Hollow Deck will successfully open a permanent location.
You should consult your own tax or financial advisor regarding the treatment of any payment.
Nothing on the Services constitutes an offer to sell securities or a solicitation to purchase securities.
Refunds
The refund policy applicable to a particular product, event, membership, ticket, contribution, or transaction will be the policy disclosed at the time of purchase.
Unless otherwise expressly stated, purely voluntary supporter contributions are considered final once processed except where a refund is required by law or where a payment was processed in error.
If you believe a transaction was made in error, contact hello@thehollowdeck.com promptly.
11. PRICING AND AVAILABILITY
Prices, benefits, programs, event schedules, membership levels, products, and availability displayed through the Services may change.
We reserve the right to:
correct typographical errors;
correct pricing errors;
modify or cancel an offering;
limit quantities;
refuse or cancel a transaction where legally permissible; and
provide a refund when an offering is canceled or a transaction cannot be fulfilled, as appropriate.
A displayed concept, proposed price, projected membership fee, survey option, or planning estimate does not constitute a binding offer unless it is expressly presented as available for purchase.
12. FUTURE MEMBERSHIPS
The Hollow Deck may offer paid memberships in the future.
Memberships may be governed by additional terms addressing matters such as:
membership duration;
automatic renewal;
cancellation;
billing;
household members;
guest privileges;
age restrictions;
access rules;
conduct requirements;
suspensions;
refunds;
facility rules; and
other membership conditions.
When applicable, those membership-specific terms will supplement these Terms.
If a membership-specific agreement conflicts with these Terms regarding the membership itself, the more specific membership agreement will control.
13. EVENTS, POP-UPS, AND IN-PERSON ACTIVITIES
The Hollow Deck may organize events, workshops, demonstrations, pop-ups, meetups, games, classes, or other in-person activities.
Participation may be subject to additional rules, registration requirements, age restrictions, liability waivers, photo releases, parental permissions, safety rules, or venue requirements disclosed at registration or attendance.
Participation in physical activities involves risks that vary depending on the activity.
These Terms are not intended to replace any separate liability waiver or participation agreement applicable to an event or physical activity.
We reserve the right to remove or deny participation to an individual whose behavior creates a safety risk, substantially disrupts an event, violates applicable rules, or threatens or harasses another person, subject to applicable law.
14. THIRD-PARTY SERVICES AND LINKS
The Services may contain integrations with or links to third-party websites, social networks, payment processors, mapping services, ticketing services, retailers, games, content, or other platforms.
Third-party services are not controlled by The Hollow Deck.
Your interaction with a third-party service may be governed by separate terms and privacy policies.
We do not warrant and are not responsible for the availability, accuracy, security, products, services, content, or practices of third parties.
A link or reference does not necessarily constitute endorsement.
15. DEVELOPMENT PLANS AND FORWARD-LOOKING INFORMATION
The Services may contain statements regarding future plans, projected openings, prospective locations, membership targets, audience demand, financial projections, programming concepts, features, amenities, or other future matters.
These statements reflect plans or expectations at the time they are made and are inherently uncertain.
Actual outcomes may differ because of circumstances including:
financing;
property availability;
lease negotiations;
permitting;
construction costs;
zoning;
licensing;
regulatory requirements;
staffing;
community demand;
vendor availability;
economic conditions; and
other business considerations.
You should not interpret statements concerning future development as a guarantee or legally binding commitment unless we expressly state otherwise in a written agreement.
16. INFORMATIONAL CONTENT; NO PROFESSIONAL ADVICE
Content provided through the Services is for general informational and promotional purposes.
Nothing on the Services constitutes legal, tax, investment, financial, medical, mental-health, or other professional advice.
You should consult an appropriate professional concerning matters requiring professional advice.
17. WEBSITE AVAILABILITY
We do not guarantee that the Services will be available continuously or without errors.
We may modify, suspend, restrict, or discontinue any portion of the Services at any time.
We may perform maintenance, update software, alter functionality, or remove content without prior notice.
18. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE HOLLOW DECK DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE;
DEFECTS WILL ALWAYS BE CORRECTED;
THE SERVICES WILL BE FREE OF HARMFUL COMPONENTS;
INFORMATION ON THE SERVICES WILL ALWAYS BE COMPLETE, CURRENT, OR ERROR-FREE; OR
A PROPOSED PRODUCT, LOCATION, SERVICE, PROGRAM, OR BUSINESS PLAN WILL BECOME AVAILABLE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
19. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE HOLLOW DECK LLC AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS MAY INCLUDE LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE HOLLOW DECK FOR CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE ONLINE SERVICES WILL NOT EXCEED THE GREATER OF:
THE AMOUNT YOU PAID DIRECTLY TO THE HOLLOW DECK THROUGH THE SERVICES DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
ONE HUNDRED U.S. DOLLARS ($100).
THE FOREGOING LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
Nothing in these Terms is intended to disclaim liability for gross negligence, willful misconduct, fraud, or another category of liability that applicable law does not permit us to disclaim.
20. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify, defend, and hold harmless The Hollow Deck LLC and its members, managers, employees, contractors, agents, affiliates, and representatives from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising from or relating to:
your unlawful use of the Services;
your material violation of these Terms;
your infringement of another person's rights;
content you submit through the Services; or
fraud or intentional misconduct by you.
This obligation does not require you to indemnify The Hollow Deck for claims arising solely from The Hollow Deck's own negligence or wrongful conduct where such indemnification is prohibited by law.
21. COPYRIGHT COMPLAINTS
If you believe content appearing on the Services infringes your copyright or other intellectual-property rights, please contact us at:
Please provide enough information for us to identify the material, understand your claim, and contact you.
We reserve the right to remove content that we reasonably believe infringes another person's rights.
22. PRIVACY
Our collection and use of personal information is described in our Privacy Policy.
The Privacy Policy is incorporated by reference into these Terms where permitted by law.
23. ELECTRONIC COMMUNICATIONS
When you use the Services, submit a form, provide an email address, or complete an online transaction, you consent to receiving communications electronically where legally permitted.
You agree that electronic notices may satisfy legal requirements that communications be provided in writing, except where applicable law requires another form of notice.
24. TERMINATION OR RESTRICTION OF ACCESS
We may restrict or terminate access to portions of the Services if you materially violate these Terms, misuse the Services, engage in unlawful conduct, create a security risk, or otherwise interfere with the Services.
Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.
25. GOVERNING LAW
These Terms and any dispute arising from or relating to the Services will be governed by the laws of the State of New York, without regard to principles governing conflicts of laws, except to the extent federal law applies.
Any mandatory consumer rights available to you under applicable law remain unaffected.
26. VENUE AND JURISDICTION
Except where applicable law provides otherwise, any judicial proceeding arising out of or relating to these Terms or the Services shall be brought in a state or federal court having jurisdiction in Westchester County, New York, and each party consents to personal jurisdiction and venue in those courts.
Nothing in this section prevents either party from bringing an eligible matter in small claims court.
27. INFORMAL RESOLUTION OF DISPUTES
Before filing a lawsuit concerning the Services, you and The Hollow Deck agree, where practical, to attempt in good faith to resolve the dispute informally.
You may provide notice of a dispute by contacting:
The notice should describe the nature of the dispute and the resolution requested.
Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.
28. SEVERABILITY
If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.
29. WAIVER
A failure by The Hollow Deck to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision or another provision in the future.
30. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our written consent.
The Hollow Deck may assign these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, reorganization, or other transfer of the business, subject to applicable law.
31. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any additional terms expressly applicable to a particular product, membership, transaction, event, or service, constitute the agreement between you and The Hollow Deck concerning the applicable Services.
If an additional written agreement expressly conflicts with these Terms regarding a particular service, the more specific agreement will control with respect to that service.
32. NO THIRD-PARTY BENEFICIARIES
Except as expressly stated, these Terms do not create rights for any person or entity other than you and The Hollow Deck.
33. HEADINGS
Section headings are included for convenience only and do not affect interpretation of these Terms.
34. CONTACT INFORMATION
Questions regarding these Terms may be directed to:
The Hollow Deck LLC
Sleepy Hollow, New York
Email: hello@thehollowdeck.com